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  • BSI
    BS EN ISO/IEC 25064:2017 Systems and software engineering. Software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: User needs report
    Edition: 2017
    $411.69
    / user per year

Description of BS EN ISO/IEC 25064:2017 2017

This International Standard describes the Common Industry Format (CIF) for reporting user needs. This specifies the contents and provides a sample format of user needs reports. Specification of management needs, as well as other stakeholder needs, is considered to the extent that they directly impact on user needs. The purpose of the User Needs Report and the intended users of the information are identified, as well as the relationship of user needs to other outputs of human-centred design. The audience of this standard includes all users stated in the scope of ISO/IEC 25000. Annex B of ISO/IEC 25000 describes the users of the information item “user needs report” in detail. Annex A of this International Standard provides a list of typical users of a User Needs Report.

User Needs Reports include:

  • documentation of information collected from various sources relevant to user needs

  • the consolidated user needs based on the analysis of the collected information

The User Needs Report is applicable to software and hardware systems, products or services (excluding generic products, such as a display screen or keyboard). User Needs Reports are relevant for existing and new products, services and systems, although the extent to which use needs are reported depends upon the type of system, product, or service involved. It can also contribute to determining, verifying, changing and elaborating the context of use. The content elements are intended to be used as part of system-level documentation resulting from development processes such as those in ISO 9241-210 and ISO/IEC JTC1/SC7 process standards.

This International Standard does not prescribe any kind of method, lifecycle or process. To ensure that these content elements can be used within the broadest range of process models and used in combination with other information items, the descriptions use the classifications in ISO/IEC 15289 and ISO/IEC 15504-6.

NOTE The content elements documenting user needs can be integrated in any process models. For the purpose of establishing process models, ISO/IEC 24774 and ISO/IEC 15504-2 specify the format and conformance requirements for process models respectively. In addition ISO/IEC 15289 defines the types and content of information items developed and used in process models for system and software lifecycle management. ISO/IEC 15504-5 and 6 define work products, including information items, for the purpose of process capability assessment. Process models and associated information items for human-centred design of interactive systems are contained in ISO TR 18529 and ISO TS 18152 respectively.



Standard NumberBS EN ISO/IEC 25064:2017
TitleSystems and software engineering. Software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: User needs report
StatusDefinitive
Publication Date2017-10-31
Identical National Standard OfISO/IEC 25064:2013, EN ISO/IEC 25064:2017
CorrectsBS ISO/IEC 25064:2013
DescriptorsData processing, Computer software, Performance, Computer programs, Software engineering techniques, Reliability, Quality
ICS35.080 Software
CommitteePH/9
ISBN978 0 580 96011 6
PublisherBSI
Pages32

About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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