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  • BSI
    BS EN 17371-3:2020 Provision of services - Management of Performance Measurement. Guidance on the mechanism to measure performance as part of service contracts
    Edition: 2020
    $418.55
    / user per year

Description of BS EN 17371-3:2020 2020

This document provides guidance on setting up the mechanism for Performance Measurement management as a part of an entire service contract.

This document is applicable to:

  1. Service buyers and service providers regardless of type, size or the nature of the services; and

  2. Service providers who may be inside or outside the service buyers’ organization.

  3. Any interested parties who are directly or indirectly involved in or affected by a procurement process.

This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts.

NOTE 1

‘Works contracts’ are contracts that have as their object the execution, or both the design and execution, of a work are not covered. Contracts having as their object only the design of a work are covered.

NOTE 2

‘Work’ means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.



Standard NumberBS EN 17371-3:2020
TitleProvision of services - Management of Performance Measurement. Guidance on the mechanism to measure performance as part of service contracts
StatusDefinitive
Publication Date2020-07-28
Identical National Standard OfEN WI 00447002
DescriptorsServicing, Management, Performance, Contracts, Organizations
ICS03.080.01 Services in general
CommitteeSVS/21
ISBN978 0 580 52350 2
PublisherBSI
Pages38

About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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