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Strategies for Creating, Sustaining, and Improving a Culture of Safety in Health Care, 2nd Edition, 2017
- Cover
- Table of Contents
- Introduction [Go to Page]
- Acknowledgments
- Article Matrix
- High-Reliability Health Care: Getting There from HereMark R. Chassin and Jerod M. Loeb
- Second-Edition Articles [Go to Page]
- A Leadership Framework for Culture Change in Health Care [Go to Page]
- Jeffrey S. Rose, MD
Clarence S. Thomas, MD
Anthony Tersigni, EdD
J. Bryan Sexton, PhD
David Pryor, MD
- Creating a Fair and Just Culture: One Institution’s Path Toward Organizational Change [Go to Page]
- Maureen Connor, RN, MPH
Deborah Duncombe, MHP
Emily Barclay, MPH, SPHR
Sylvia Bartel, RPh, MHP
Charles Borden, MBA
Elizabeth Gross, MS, CIH
Carol Miller, MEd, CAES
Patricia Reid Ponte, RN, DNSc, FAAN
- A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety [Go to Page]
- Alan H. Rosenstein, MD, MBA
- Michelle O’Daniel, MHA, MSG
- Implementing a Patient Safety and Quality Program Across Two Merged Pediatric Institutionsth Care [Go to Page]
- Erika Abramson, MD
Daniel Hyman, MD, MMM
S. Nena Osorio, MD
Rainu Kaushal, MD, MPH
- Using Patient Safety Morbidity and Mortality Conferences to Promote Transparency and a Culture of Safety [Go to Page]
- Marilyn K. Szekendi, PhD, RN
Cynthia Barnard, MBA, MSJS, CPHQ
Julie Creamer, MS, RN
Gary A. Noskin, MD
- Patient Safety Climate in Hospitals: Act Locally on Variation Across Units [Go to Page]
- Eric G. Campbell, PhD
Sara Singer, PhD
Barrett T. Kitch, MD, MPH
Lisa I. Iezzoni, MD, MSc
Gregg S. Meyer, MD
- Professionalism: A Necessary Ingredient in a Culture of Safety [Go to Page]
- Erin DuPree, MD
Rebecca Anderson, MPH
Mary Dee McEvoy, PhD, RN, NEA-BC
Michael Brodman, MD
- Professionals Promoting Professionalism [Go to Page]
- James W. Pichert, PhD
Ilene N. Moore, MD, JD
Gerald B. Hickson, MD
- Patient Safety Reporting Systems: Sustained Quality Improvement Using a Multidisciplinary Team and “Good Catch” Awards [Go to Page]
- Kurt R. Herzer, MSc
Meredith Mirrer, MHS
Yanjun Xie, BA
Jochen Steppan, MD
Matthew Li, BA
Clinton Jung, BS
Renee Cover, RN, BSN
Peter A. Doyle, PhD
Lynette J. Mark, MD
- Using Four-Phased Unit-Based Patient Safety Walkrounds to Uncover Correctable System Flaws [Go to Page]
- April M. Taylor, MS, MHA, CPHQ
John Chuo, MD, MS
Ana Figueroa-Altmann, MSN, RN, DM(c)
Susan DiTaranto, MHA, RN
Kathy N. Shaw, MD, MSCE
- An Intervention Model That Promotes Accountability: Peer Messengers and Patient/Family Complaints [Go to Page]
- James W. Pichert, PhD
Ilene N. Moore, MD, JD
Jan Karrass, MBA, PhD
Jeffrey S. Jay, JD
Margaret W. Westlake, MLS
Thomas F. Catron, PhD
Gerald B. Hickson, MD
- Development of a Professionalism Committee Approach to Address Unprofessional Medical Staff Behavior at an Academic Medical Center [Go to Page]
- Rebecca M. Speck, PhD, MPH Jody J. Foster, MD, MBA Victoria A. Mulhern Sean V. Burke, JD Patricia G.
- Instituting a Culture of Professionalism: The Establishment of a Center for Professionalism and Peer [Go to Page]
- Jo Shapiro, MD, FACS Anthony Whittemore, MD, FACS Lawrence C. Tsen, MD
- “SWARMing” to Improve Patient Care: A Novel Approach to Root Cause Analysis [Go to Page]
- Jing Li, MD, MS Bernard Boulanger, MD, MBA, FACS Jeff Norton, BSME, MSME Audrey Yates, MSIE, SSBB Co
- Breaking Through Dangerous Silence to Tap an Organization’s Richest Source of Information: Its Own S [Go to Page]
- Richard C. Boothman, JD
- Engaging Frontline Leaders and Staff in Real‑Time Improvement [Go to Page]
- Jennifer Phillips, MMC
Linda J. Hebish, MBA
Sharon Mann, RN, MS, NEA-BC
Joan M. Ching, RN, MN, CPHQ
C. Craig Blackmore, MD, MPH
- Using Coworker Observations to Promote Accountability for Disrespectful and Unsafe Behaviors by Physicians and Advanced Practice Professionals [Go to Page]
- Lynn E. Webb, PhD
Roger R. Dmochowski, MD
Ilene N. Moore, MD, JD
James W. Pichert, PhD
Thomas F. Catron, PhD
Michelle Troyer, BSc
William Martinez, MD, MS
William O. Cooper, MD, MPH
Gerald B. Hickson, MD
- Classic First-Edition Articles [Go to Page]
- Senior Executive Adopt-a-Work Unit: A Model for Safety Improvement [Go to Page]
- Peter J. Pronovost, MD, PhD Brad Weast, MHA Kate Bishop, MHA Lore Paine, MSN Richard Griffith, MHA
- Implementing a Hospitalwide Patient Safety Program for Cultural Change [Go to Page]
- Max M. Cohen, MD, MHSA Nancy L. Kimmel, RPh M. Kathleen Benage, RN Cuong C. Hoang Thomas E. Burroug
- Patient Safety Leadership WalkRoundsTM at Partners HealthCare: Learning from Implementation [Go to Page]
- Allan Frankel, MD Sarah Pratt Grillo, MHA Erin Graydon Baker Camilla Neppl Huber Susan Abookire, MD
- Closing the Loop: Follow-Up and Feedback in a Patient Safety Program [Go to Page]
- Tejal K. Gandhi, MD, MPH Erin Graydon-Baker, MS, RRT Camilla Neppl Huber Anthony D. Whittemore, MD M
- Building and Sustaining a Systemwide Culture of Safety [Go to Page]
- Gary R. Yates, MD David L. Bernd Shannon M. Sayles, RN, MA Carole A. StockmeierGene Burke, MD Greg
- Index
- Back Cover [Go to Page]