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121R-08 Guide for Concrete Construction Quality Systems in Conformance with ISO 9001, 2008
- MAIN MENU
- CONTENTS
- FOREWORD [Go to Page]
- ISO history
- ACI Publication 121 history
- 9000 series explained
- Layout of text, discussion, and commentary
- INTRODUCTION [Go to Page]
- 0.1— General
- Discussion for Section 0.1
- 0.2—Process approach
- Discussion for Section 0.2
- 0.3—Relationship with ISO 9004
- Discussion for Section 0.3
- 0.4—Compatibility with other management systems
- Discussion for Section 0.4
- Additional discussion related to the Introduction
- QUALITY MANAGEMENT SYSTEMS—REQUIREMENTS [Go to Page]
- SECTION 1— SCOPE [Go to Page]
- 1.1—General
- Discussion for Section 1.1
- 1.2—Application
- Discussion for Section 1.2
- SECTION 2— NORMATIVE ( STANDARD) REFERENCE [Go to Page]
- Discussion for Section 2
- SECTION 3— TERMS AND DEFINITIONS [Go to Page]
- Discussion for Section 3
- Terms used under discussion sections
- SECTION 4— QUALITY MANAGEMENT SYSTEM [Go to Page]
- 4.1— General requirements [Go to Page]
- Discussion for Section 4.1
- 4.2—Documentation requirements [Go to Page]
- 4.2.1 General
- Discussion for Section 4.2.1
- 4.2.2 Quality manual
- Discussion for Section 4.2.2
- 4.2.3 Control of documents
- Discussion for Section 4.2.3
- 4.2.4 Control of records
- Discussion for Section 4.2.4
- SECTION 5— MANAGEMENT RESPONSIBILITY [Go to Page]
- 5.1— Management commitment [Go to Page]
- Discussion for Section 5.1
- 5.2—Customer focus [Go to Page]
- Discussion for Section 5.2
- 5.3—Quality policy [Go to Page]
- Discussion for Section 5.3
- 5.4—Planning [Go to Page]
- 5.4.1 Quality objectives
- Discussion for Section 5.4.1
- 5.4.2 Quality management system planning
- Discussion for Section 5.4.2
- 5.5—Responsibility, authority, and communication [Go to Page]
- 5.5.1 Responsibility and authority
- Discussion for Section 5.5.1
- 5.5.2 Management representative
- Discussion for Section 5.5.2
- 5.5.3 Internal communication
- Discussion for Section 5.5.3
- 5.6—Management review [Go to Page]
- 5.6.1 General
- 5.6.2 Review input
- 5.6.3 Review output
- Discussion for Section 5.6.3
- SECTION 6— RESOURCE MANAGEMENT [Go to Page]
- 6.1— Provision of resources [Go to Page]
- Discussion for Section 6.1
- 6.2—Human resources [Go to Page]
- 6.2.1 General
- Discussion for Section 6.2.1
- 6.2.2 Competence, awareness, and training
- Discussion for Section 6.2.2
- 6.3—Infrastructure [Go to Page]
- Discussion for Section 6.3
- 6.4—Work environment [Go to Page]
- Discussion for Section 6.4
- SECTION 7— PRODUCT REALIZATION [Go to Page]
- 7.1— Planning of product realization [Go to Page]
- Discussion for Section 7.1
- 7.2—Customer-related processes [Go to Page]
- 7.2.1 Determination of requirements related to the product
- 7.2.2 Review of requirements related to the product
- Discussion for Section 7.2.2
- 7.2.3 Customer communication
- Discussion for Section 7.2.3
- 7.3—Design and development [Go to Page]
- 7.3.1 Design and development planning
- Discussion for Section 7.3.1
- 7.3.2 Design and development inputs
- Discussion for Section 7.3.2
- 7.3.3 Design and development outputs
- Discussion for Section 7.3.3
- 7.3.4 Design and development review
- Discussion for Section 7.3.4
- 7.3.5 Design and development verification
- Discussion for Section 7.3.5
- 7.3.6 Design and development validation
- Discussion for Section 7.3.6
- 7.3.7 Control of design and development changes
- Discussion for Section 7.3.7
- 7.4—Purchasing [Go to Page]
- 7.4.1 Purchasing process
- Discussion for Section 7.4.1
- 7.4.2 Purchasing information
- Discussion for Section 7.4.2
- 7.4.3 Verification of purchased product
- Discussion for Section 7.4.3
- 7.5—Production and service provision [Go to Page]
- 7.5.1 Control of production and service provision
- Discussion for Section 7.5.1
- 7.5.2 Validation of processes for production and serviceprovision
- Discussion for Section 7.5.2
- 7.5.3 Identification and traceability
- Discussion for Section 7.5.3
- 7.5.4 Customer property
- Discussion for Section 7.5.4
- 7.5.5 Preservation of product
- Discussion for Section 7.5.5
- 7.6—Control of monitoring and measuring devices [Go to Page]
- Discussion for Section 7.6
- SECTION 8— MEASUREMENT, ANALYSIS, AND IMPROVEMENT [Go to Page]
- 8.1— General [Go to Page]
- Discussion for Section 8.1
- 8.2—Monitoring and measurement [Go to Page]
- 8.2.1 Customer satisfaction
- Discussion for Section 8.2.1
- 8.2.2 Internal audit
- Discussion for Section 8.2.2
- 8.2.3 Monitoring and measurement of processes
- Discussion for Section 8.2.3
- 8.2.4 Monitoring and measurement of product
- Discussion for Section 8.2.4
- 8.3—Control of nonconforming product [Go to Page]
- Discussion for Section 8.3
- 8.4—Analysis of data [Go to Page]
- Discussion for Section 8.4
- 8.5—Improvement [Go to Page]
- 8.5.1 Continual improvement
- Discussion for Section 8.5.1
- 8.5.2 Corrective action
- Discussion for Section 8.5.2
- 8.5.3 Preventive action
- Discussion for Section 8.5.3
- REFERENCES
- APPENDIX A— MODEL QUALITY MANAGEMENT SYSTEM MANUAL FORDESIGNERS, CONSTRUCTION MANAGERS, AND CONSTRUCTORS [Go to Page]
- CONTENTS
- ORIGIN OF DOCUMENTS
- SECTION 1— SCOPE [Go to Page]
- 1.1—General
- 1.2—Application
- SECTION 2— NORMATIVE REFERENCE
- SECTION 3— TERMS AND DEFINITIONS
- SECTION 4— QUALITY MANAGEMENT SYSTEM [Go to Page]
- 4.1—General requirements
- 4.2—Documentation requirements [Go to Page]
- 4.2.1 General
- 4.2.2 Quality manual
- 4.2.3 Control of documents
- 4.2.4 Control of records
- SECTION 5— MANAGEMENT RESPONSIBILITY [Go to Page]
- 5.1—Management commitment
- 5.2—Customer focus
- 5.3—Quality policy
- 5.4—Planning [Go to Page]
- 5.4.1 Quality objectives
- 5.4.2 Quality management system planning
- 5.5—Responsibility, authority, and communication [Go to Page]
- 5.5.1 Responsibility and authority
- 5.5.2 Management representative
- 5.5.3 Internal communication
- 5.6—Management review [Go to Page]
- 5.6.1 General
- 5.6.2 Review input
- 5.6.3 Review output
- SECTION 6— RESOURCE MANAGEMENT [Go to Page]
- 6.1—Provision of resources
- 6.2—Human resources [Go to Page]
- 6.2.1 General
- 6.2.2 Competence, awareness, and training
- 6.3—Infrastructure
- 6.4—Work environment
- SECTION 7— PRODUCTION REALIZATION [Go to Page]
- 7.1—Planning of product realization
- 7.2—Customer-related processes [Go to Page]
- 7.2.1 Determination of requirements related to the product
- 7.2.2 Review of requirements related to the product
- 7.2.3 Customer communication
- 7.3—Design and development [Go to Page]
- 7.3.1 Design and development planning
- 7.3.2 Design and development inputs
- 7.3.3 Design and development outputs
- 7.3.4 Design and development review
- 7.3.5 Design and development verification
- 7.3.6 Design and development validation
- 7.3.7 Control of design and development changes
- 7.4—Purchasing [Go to Page]
- 7.4.1 Purchasing process
- 7.4.2 Purchasing information
- 7.4.3 Verification of purchased product
- 7.5—Production and service provision [Go to Page]
- 7.5.1 Control of production and service provision
- 7.5.2 Validation of processes for production and service
- 7.5.3 Identification and traceability
- 7.5.4 Customer property
- 7.5.5 Preservation of product
- 7.6—Control of monitoring and measuring devices
- SECTION 8— MEASUREMENT, ANALYSIS, AND IMPROVEMENT [Go to Page]
- 8.1—General
- 8.2—Monitoring and measurement [Go to Page]
- 8.2.1 Customer satisfaction
- 8.2.2 Internal audit
- 8.2.3 Monitoring and measurement of processes
- 8.2.4 Monitoring and measurement of product
- 8.3—Control of nonconforming product
- 8.4—Analysis of data
- 8.5—Improvement [Go to Page]
- 8.5.1 Continual improvement
- 8.5.2 Corrective action
- 8.5.3 Preventive action [Go to Page]